Topic: "Creating Windmills - KM Is Not A Separate Process"

PensEra Speaker: Dan C. Felean

Date & Time: March, 2002

Event: IAAIL Workshop

Location: Chicago, IL

Description: Like the sound of the proverbial tree falling in the vacant forest, you can’t have knowledge management if nobody is there. An effective KM process requires the active, regular participation of your most experienced attorneys. Many experts now predict that KM will not survive as a separate process but will gradually become embedded within existing work systems. By blending KM contribution and consumption with the daily attorney workflow, the process can gain more participation and become self-sustaining – i.e. the windmill.

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